Shipping policy
At YEDJO, we are committed to shipping your products as quickly as possible and providing you with a pleasant shopping experience. Please carefully read our shipping policy below.
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Order Processing Time
Order Processing: Orders are processed within 1 to 2 business days. We strive to ship all orders as soon as possible.
Business Days: Business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the following business day. -
Shipping Methods
Standard Shipping: We offer standard shipping options for all orders. The delivery time for standard shipping is 7-11 days
Shipping Fees
Free Shipping: shipping is free on all orders
Order Tracking
Once your order is shipped, you will receive an email with the tracking number and a link to track the status of your delivery.
If you have any questions regarding the shipping or delivery of your order, contact our customer service at [insert email address].
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Shipping Delays
While we do our best to deliver on time, delays may occur due to unforeseen circumstances, such as unfavorable weather conditions or issues with our carriers. We will keep you informed if a delay is expected. -
Address Changes
If you need to change the delivery address after placing your order, contact us as soon as possible. If your order has already been shipped, we will not be able to modify the address. -
Delivery Issues
If you experience issues with your order, such as non-receipt or damage during shipping, immediately contact our customer service team. We will do our best to resolve any issues promptly. -
Returns and Exchanges
For more information on our return and exchange policies, please refer to our return policy, available on our website.
